Every missed call is a missed job. We look at how your business runs, then build a system to suit it, working day, night and weekend so fewer jobs slip while you are flat out on the tools.
Based in Inner North Melbourne, working with local plumbers.
The ones who move early are the ones pulling ahead. While the plumber down the road is still relying on voicemail, you could be answering every call and booking every job.
Depending on what you build in, here is how a lead can travel from first contact through to a booked job, while you stay on the tools.
A call, a website enquiry, or a message on Facebook or Instagram, any hour of the day.
It answers, works out the job, and sorts the genuine ones from the time wasters.
Booked, confirmed, and followed up if it goes quiet. Nothing slips through.
There is no set package here. We start with an audit, work out which features your business actually needs, then build a system to match. Some plumbers just want the phone answered, others want the lot. Here are some of the things we can incorporate.
When you cannot get to the phone, it picks up, sounds natural, and looks after the caller instead of letting them ring out.
For you: the calls you miss now become booked jobs, not the next plumber's revenue.
Replies to enquiries from your website, Facebook and Instagram in seconds, any hour of the day, until the customer is sorted.
For you: you stop losing the people who would never have left a voicemail.
We load it with how you work, so it answers the questions customers actually ask. Your hours, your service area, whether you do a particular job, roughly what a callout costs. A straight answer on the spot.
For you: fewer back and forth calls, and customers who feel looked after before you lift a finger.
It works out what the job is and whether it is worth your time. For anything it cannot answer, or anything that needs a person, it takes their details, sorts the genuine jobs from the tyre kickers, and passes a qualified caller straight through to you.
For you: only the jobs worth your time reach you, and nothing important gets fobbed off.
Qualified jobs go straight into your diary, with the details you need before you turn up. No back and forth, no double handling.
For you: your calendar fills itself while you are on the tools.
This is where most jobs quietly die. It chases quiet leads, follows up on quotes you have sent, and stays in touch with people who were not ready yet.
For you: the quotes you used to forget about turn into signed jobs.
Burst pipe at ten at night. An enquiry on a public holiday. Someone comparing quotes on a Sunday arvo. It never sleeps and never forgets to reply.
For you: you capture the work even while you are asleep.
Once we know what suits you, here is how it comes together. No one size fits all, and nothing you do not need.
We sit down with you and go through your business. How customers reach you, how many calls go unanswered, and where the jobs are getting away.
We work out which of the options above will actually move the needle for you, and put together a package to match. No paying for parts you do not need.
We build it around your business, get it live, and manage it for you on a simple monthly arrangement. You stay on the tools while it runs.
Simple monthly pricing. No lock in contracts. You only pay for what your business needs.
We were ringing around plumbers, drain layers, flood restoration crews and plenty of other tradies, and we lost count of the voicemails we left.
Calls rang out. Messages got crossed. Time got wasted. Something as small as not knowing what time someone would turn up could throw out a whole day. Half the time the phone went to voicemail. The other half we hit one of those long answering services, pressing five buttons just to reach the right area, only to leave a message anyway.
We have been on the other side of it too. We have run our own businesses and worked inside larger organisations, so we know how much time the day to day admin quietly eats up. You fully intend to call everyone back straight away, but a job runs over, a few more things land on your plate, and by knock off the list has only grown. It is never that the work is not wanted. There are only so many hours in a day, and the phone is not where the job actually gets done.
Across all of it the lesson was the same. From the first quote through to final sign off, the jobs that ran well were the ones where enquiries got answered quickly and followed through properly.
Put those two experiences together and the picture was clear. Leads need attending to straight away, then they need looking after, and that is what turns a phone call into a paying job. Most good tradies are flat out on the tools and simply cannot get to every call in time. So we built LeakProofAi to close that gap.
We believe great businesses are built on trust. That's why we focus on being honest, transparent, reliable, and accountable in everything we do. We provide straightforward advice, communicate clearly, and stand behind our commitments. When challenges arise, we take ownership and work to make things right. Above all, we're people first. Our goal is simple: to help plumbing businesses capture more opportunities, serve their customers better, and grow with confidence while earning their trust every step of the way.
We are not going to promise you the world. But businesses that stop leaking leads tend to see the same pattern.
No hard sell and no jargon, just a straight conversation about whether we can help you catch more jobs.
Book a free 30 minute call and we will take an honest look at your business. Where leads are coming in, where they are slipping away, and whether a LeakProofAi system makes sense for you. If it does, we will show you how it would work. If it does not, we will tell you that too.
There is no cost and no obligation. Worst case, you get a clearer picture of what those missed calls are actually worth.
Location: Brunswick, Coburg, Fairfield, Fitzroy, North Fitzroy, Northcote, Preston and Thornbury.
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